Takeaway Tips

  • Review sites are the most cost-effective form of social marketing for small, local businesses.

  • Make sure your listings on review sites include plenty of relevant keywords so that people can find you in search results.

  • Respond to negative reviews, but always remain calm and try to resolve the issue.

  • Unlock your business page at Yelp.

  • Post stickers and badges on your websites and physical locations to encourage more reviews.

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