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When you want to avoid people instantly doubting your credibility
Have you heard this phrase?
“When I see crumbs on the in-flight table, I think the wings are about to fall off.”
In other words, if the airline can’t do something as basic as clean this airplane, I doubt they can do something as complex as fly it.
Similarly, with communication, the smallest crumb-like imperfections can cause big alarm bells to ring. For example:
It’s impossible to get everything right every time we communicate. But it’s inexcusable not to spend a few extra minutes cleaning up the crumbs. So, always ask yourself:
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