Tool 16
Appreciative inquiry
What the tool is
Appreciative inquiry (AI) is designed to orchestrate organisational change. It is based on the notion that an organisation is a socially constructed phenomenon, not a reality. If we can accept that this is so, then changes to an organisation are limited only by our imagination. In essence, we created the organisation based on what we dreamed it might look like and so can change it by that same creative process.
Its originator, David Cooperrider of Case Western Reserve University, believes that traditional problem solving focuses on fixing what is, rather than imagining what could be. There is no single way to do AI, because Cooperrider was keen that, rather than using one fixed method, those using ...
Get The Smart Solution Book now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
