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The Six Sigma Project Planner: A Step-by-Step Guide to Leading a Six Sigma Project Through DMAIC

Book Description

The Six Sigma Project Planner shows Six Sigma Black Belts and Green Belts how to use project management tools to complete Six Sigma improvements on time and on budget.

The Planner provides dozens of reproducible project management tools for following the proven Define-Measure-Analyze-Improve- Control (DMAIC) process improvement format.

Readers who follow its guidelines will be able to quickly and effectively:

  • Determine a Six Sigma project's ROI

  • Correct problems in current processes

  • Develop and implement entirely new processes

Table of Contents

  1. Cover Page
  2. The Six Sigma Project Planner: A Step-by-Step Guide to Leading a Six Sigma Project Through DMAIC
  3. Copyright Page
  4. Contents
  5. List of Figures
  6. List of Tables
  7. List of Worksheets
  8. Preface
  9. Introduction
    1. How to Use The Six Sigma Planner
  10. 1. Planning
    1. Develop the Project Charter
      1. Project Charter
      2. The Project Charter Document
    2. Conduct a Feasibility Analysis
      1. Is This a Valid Project
      2. Feasibility Analysis Study
    3. The Project Plan
      1. Project Metrics
        1. Refining the Dollar Opportunity Estimates
        2. How Will I Monitor Satisfaction with Project Success?
        3. Identify Human Resources Need to Complete the Project
        4. Identify Other Resources Needed to Complete the Project
      2. Work Breakdown Structures
        1. Creating the WBS
        2. Integration and Test
        3. Project Schedule Development
        4. Activity Definition
        5. Activity Dependencies
        6. Estimating Activity Duration
        7. Gantt Charts
        8. Network Diagrams
      3. Resource Availability
        1. Calendars
        2. Schedule Improvement
      4. Estimating Project Duration Statistically
      5. Calculating the Cost of a Schedule
      6. Resource Leveling
    4. Project Control Subplans
      1. Risk Control Plan
      2. Quality Plan
      3. Cost Control Plan
      4. Schedule Control Plan
    5. Project Schedule Management
    6. Scope Change Control Plan
      1. Change Control System
  11. 2. Define
    1. What Is the Current State?
      1. What’s Wrong with the Way Things are Now?
      2. Quantify the Undesirable Effects
      3. Tools and Techniques
    2. Failure Mode and Effect Analysis (FMEA)
      1. FMEA Process
    3. Process Metrics
      1. Other Key Factors and Metrics
    4. How Does This Project Move the Organization Toward Its Strategic Goals and Objectives?
  12. 3. Measure
    1. Measurement Reliability and Validity
      1. Dimension Measurement Analysis
    2. Attribute Measurement Analysis
  13. 4. Analyze
    1. Quantify the Current Process
      1. Catalog of Data Sources for This Process
      2. Exploratory Data Analysis
      3. Descriptive Data Analysis
        1. Example of Using Worksheet
    2. Quantify the Capability of the Current Process
      1. Conduct a Process Audit
        1. Prepare an Audit Report
      2. Determine Sigma and DPMO Levels CTx’s
      3. Process Capability and Process Actual Sigma Levels Continuous CTx Characteristics
        1. Measuring Process Capability for Variables Data
        2. Measuring Actual Process Performance for Variables Data
      4. Process Capability and Process Actual Sigma Levels for Attribute CTx Characteristics
        1. Measuring Process Capability for Attributes Data
        2. Measuring Actual Process Performance for Variables Data
  14. 5. Improve
    1. Optimize the Process
      1. Perform Designed Experiments
    2. What Will the Future State Be?
      1. What are the Best Practices in This Area?
      2. Create a Future State Process Map
        1. Six Sigma Project Activities Template
        2. Presentation and Acceptance of Deliverables
  15. 6. Control
    1. Control Failure Mode and Effect Analysis (FMEA)
    2. Business Process Control Systems
      1. How Will We Maintain the Gains Made?
  16. 7. A Tutorial on Project Selection and Management
    1. Choosing the Right Projects
      1. Customer Value Projects
        1. Using QFD to Link Six Sigma Projects to Strategies
        2. The Strategy Deployment Plan
      2. Using Customer Demands to Design For Six Sigma
        1. Structured Decision-Making
      3. Shareholder Value Projects
      4. Other Six Sigma Projects
    2. Analyzing Project Candidates
      1. Other Methods of Identifying Promising Projects
        1. Using Pareto Analysis to Identify Six Sigma Candidates
        2. Throughput-Based Project Selection
      2. Multitasking and Project Scheduling
        1. Critical Chain Project Portfolio Management
      3. Summary and Preliminary Project Selection
    3. Tracking Six Sigma Results
      1. Financial Results Validation
        1. Types of Savings
      2. Lessons Learned: Capture and Replication
  17. Appendices
    1. Issues List
    2. Risk Control Plan
    3. Quality Plan
    4. Cost Control Plan
    5. Schedule Control Plan
    6. Project Change Control Plan
    7. Audit Report
    8. Business Process Change Control Plan
    9. Resource Calendars
    10. Attribute Measurement Error Analysis
    11. Calculating Yields
    12. Normalized Yield and Sigma Level
    13. Analytic Hierarchy Process (AHP) Using MS Excel
    14. Additional Resources on Six Sigma Project Management
  18. Footnotes
    1. IntroFn
    2. Ch01Fn
    3. Ch02Fn
    4. Ch03Fn
    5. Ch04Fn
    6. Ch05Fn
    7. Ch07Fn
    8. AppendixFn