2.6. DASHBOARD DESIGN
Strategies are operationalized by metrics which are displayed on dashboards. Dashboard displays should be designed to provide the needed information in a way that is standardized throughout the organization. A process owner at any level of the organization should be able to look at any dashboard and quickly recognize the meaning of the data. The purpose of data displays is to accelerate the learning cycle. The strategy deployment plan is merely a hypothesis. Science-based management requires that we test this hypothesis to determine if it is in reasonable agreement with the facts, and take action or revise the strategy deployment plan or the strategy accordingly. The cycle works as follows:
Formulate a strategy (hypothesis). ...
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