20.7. BECOMING LEAN: A TACTICAL PERSPECTIVE

At the strategic level, becoming Lean involves a culture change. Chapters 1 and 3 provide guidelines for making this transition. An organization ready for Six Sigma is also ready for Lean. However, there are some differences in the deployment of the Lean model. Here are some guidelines for deploying Lean at the process level.

  1. Identify the value. Use all known means to determine what existing and potential customers really want.

  2. Map the value stream. Identify how work flows to create the value. Determine how information flows to support this process. Identify non-value added activities and set goals for reducing muda.

  3. Distribute work evenly. Balance the process.

  4. Standardize the process. Identify the core ...

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