Chapter 20Guiding Your Team in theControl Stage“Are We Really in Control?”
AS WITH THE IMPROVE STAGE OF DMAIC, most teams who make it this far show the usual characteristics of a “performing” team: people are working together efficiently, and personalities take a backseat to getting the work done right. What’s different now is that this well-oiled team machine needs to come to an end! If team members get along well and have enjoyed the project, it may be a difficult transition to hand off their work to the daily process owners and bring the project to a close.
You can help get your team end gracefully by…
♦ Asking everyone to reflect on what they ...
Get The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
