The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance

Preface

THIS BOOK is designed to help business leaders—from CEOs to supervisors—tap into the power of the Six Sigma movement that’s transforming some of the world’s most successful companies. Six Sigma initiatives have tallied billions of dollars in savings, dramatic increases in speed, strong new customer relationships—in short, remarkable results and rave reviews.

Are these results for real? And is it really possible for you and your business to achieve some of the same gains?

The answer is “yes.” It can happen in any type of business and, contrary to many people’s fears, you don’t have to have an in-depth background in statistical analysis. Six Sigma can contribute not only to how your company measures and analyzes its performance, but also ...