CONCLUSIONTwelve Keys to Success

AS WE APPROACH THE END of our journey along the Six Sigma Way, we hope it’s a beginning for you. In some ways, this book has just scratched the surface in outlining the ideas, tools, and disciplines that make up this system for management. (Some points we’ve likely repeated often enough so that the diligent reader by now is saying “Enough! I get it!”) To wrap up, we’ll summarize some of the key points of this book and the experiences of various organizations trying to become “Six Sigma Organizations” with a list of Keys to Success. Hopefully, this list will make up for the areas we’ve not covered in more depth, and help you glean the key points from topics we’ve covered in detail.

Keys to Success

1. Tie Six Sigma ...

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