The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance

CHAPTER 7How and Where Should We Start Our Efforts?

THE FIRST IMPORTANT choice you have to make in your Six Sigma launch—one affecting your costs and the potential size and speed of your return on investment—boils down to asking “Where do we begin?” We’ll use the Six Sigma Roadmap—introduced in Chapter 5—to frame and guide these start-up decisions. We’ll actually look at two ways in which you can approach your initial implementation decisions. The first is based on criteria impacting the scale and urgency of your effort; the second, on an assessment of your strengths and weaknesses in what we call the “core competencies” of the Six Sigma system.

Where to Start: Objective, Scope, and Timeframe

So, how should your organization begin its push toward ...