PREFACE
I HAVE WRITTEN ONE OTHER BOOK IN WHICH I DELIBERATELY examined an equal number of cases in the business and in the education literature to see what could be learned. What I found in 2001 was five powerful interrelated themes related to organizational success: moral purpose, understanding change, relationships, knowledge use, and coherence (Fullan, 2001).
Seven years and a million change stories later, I address this same question: What do we know about successful organizational change under complex conditions? Now we more urgently need answers to “the change question,” and there is a lot to sort through. Just to name a few of the books on my desk: The Eight Skills That Separate People Who Perform from Those Who Don’t; The Three Tensions; ...
