SECRET FIVE

Transparency Rules

The emperor is wearing no clothes, and the people like it. Transparency concerns assessing, communicating, and acting on data pertaining to the what, how, and outcomes of change efforts. All successful organizations know what transparency is not, what it is, and how they can use it as an essential tool for improvement.

What Transparency Is Not

First, transparency is not measuring and reporting on everything under the sun. It is not attempting to use the measurement tail to wag the performance dog. It is not, for example, the U.S. government’s educational policy, No Child Left Behind, with its ubiquitous Adequate ...

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