Preface
The page represents a continuation of the Copyright page.
The following publications have been excerpted with the permission of the publisher:
John Wiley & Sons, Inc.
The Leadership Challenge (4th ed.), 2007, by J. Kouzes and B. Posner.
Defining the D in ISD. Part I: Task-general instruction methods. Performance and Instruction, 25(3), 17–21, 1986, by R. Clark.
Getting your money's worth from training and development: A guide to breakthrough learning for participants, 2009, by A. Jefferson, R. Pollock, and C. Wick.
Job aids and performance support: Moving from knowledge in the classroom to knowledge everywhere, 2007, by A. Rossett and L. Schafer.
The International Society for Performance Improvement, www.ispi.org, ©2010, All rights reserved. ...
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