Foreword

I am surprised and flattered that my close friend and distinguished colleague chose to dedicate his new book to me. I am especially pleased that my question to Dr. Jagdish Sheth all those years ago proved to be the impetus for The Self-Destructive Habits of Good Companies—one of the most insightful business books to appear in some time.

My friendship with Jag (as he is known to all) goes back many years, as does my debt to his wise counsel. Jag was a trusted confidant of mine, and of BellSouth’s, during years of considerable turmoil in the telecommunications industry, and he helped us challenge the status quo business beliefs that followed our company as we exited our monopoly ancestry. Jag helped us challenge the thinking of senior ...

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