CONTENTS
Introduction to the Second Edition
Introduction: A Powerful Secret
Chapter I: What is the Role of A Facilitator?
When is Facilitation Appropriate?
Definition: What is a Facilitated Session?
What Are the Responsibilities of a Facilitator?
When is Facilitation Not Appropriate?
Facilitation: Where is the Industry Today?
Applying the Secrets to Gain Buy-In to a Strategic Plan
Facilitator’s Checklist for Understanding Facilitation and the Roles of a Facilitator
Chapter II: The Secrets to Questioning
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