CHAPTER 25Model of Sales Excellence Tool

AND NOW FOR A WEIRD SALES TRAINING EXPERIENCE

I’m working with a client and partway through the morning’s meeting I do a “confession session,” where reps share their most embarrassing moment.

It’s a very funny time. Colleagues who have known one another for a decade or more are shocked to find out some of the stupid things their peers have done in their selling infancy.

We take a break, and as everyone rushes off to eat, drink, phone, or text, the cartoon used to introduce the discussion (pictured here) is still up on the screen.

A woman walks up to me and barks loudly, “I am very offended by that image.”

“What? You are?” I’m shocked. Then people start to gather around as they hear the energy in her ...

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