You are previewing The Secret Language of Business: How to Read Anyone in 3 Seconds or Less.
O'Reilly logo
The Secret Language of Business: How to Read Anyone in 3 Seconds or Less

Book Description

The Secret Language of Business reveals the secrets of body language and nonverbal communication. Successful professionals need more than just good communication skills, you also need the ability to interpret the nonverbal signals that everyone displays. You’ll learn how to master and manipulate your own body language, read the body language of others, and influence people through your new skills and perception. No matter what business you’re in, this is a valuable guide to achieving more in life and business.

Table of Contents

  1. Praise for The Secret Language of Business
  2. Copyright
  3. Acknowledgments
  4. Introduction
    1. The urpose of This Book
    2. What to Expect from This Book
    3. How to Use This Book
  5. About the Author
  6. 1. The Secret Language of Business
    1. 1.1. The Study of Nonverbal Communication
    2. 1.2. Chapter 1 Takeaways
    3. 1.3. Chapter 1 Worksheet
  7. 2. The Power of the Secret Language of Business
    1. 2.1. Why Should You Care about Body Language?
    2. 2.2. Chapter 2 Takeaways
    3. 2.3. Chapter 2 Worksheet
  8. 3. Elements of Body Language
    1. 3.1. Eyes
    2. 3.2. Face
    3. 3.3. Gestures
    4. 3.4. Touch
    5. 3.5. Posture
    6. 3.6. Movement
    7. 3.7. Appearance
    8. 3.8. Voice
    9. 3.9. Chapter 3 Takeaways
    10. 3.10. Chapter 3 Worksheet
  9. 4. Context and Environment
    1. 4.1. How Context and Environment Influence Body Language
    2. 4.2. Same Body Language, Different Perceptions
    3. 4.3. When Body Language and Context Are in Conflict
    4. 4.4. Chapter 4 Takeaways
    5. 4.5. Chapter 4 Worksheet
  10. 5. Proxemics: The Secret Language of Business ... Up Close
    1. 5.1. What Is Proxemics?
    2. 5.2. The Relationship between Body Language and Proxemics
    3. 5.3. How Big Is Your Bubble?
    4. 5.4. Different Environments, Different Distances
    5. 5.5. Using Proxemics to Improve Your Communications
    6. 5.6. Chapter 5 Takeaways
    7. 5.7. Chapter 5 Worksheet
  11. 6. What Does Your Body Language Say about You?
    1. 6.1. Status
    2. 6.2. Dominance
    3. 6.3. Submission
    4. 6.4. Uncertainty
    5. 6.5. Confidence
    6. 6.6. Personal Identity
    7. 6.7. Chapter 6 Takeaways
    8. 6.8. Chapter 6 Worksheet
  12. 7. Personal Interactions
    1. 7.1. Appearance
    2. 7.2. First Impressions
    3. 7.3. Building Rapport
    4. 7.4. Establishing Trust
    5. 7.5. Reading Messages
    6. 7.6. Sending Messages
    7. 7.7. Deception
    8. 7.8. Affection
    9. 7.9. Anger
    10. 7.10. Intimacy
    11. 7.11. The Complex Formula for Succeeding in Getting Attention from the Opposite Sex
    12. 7.12. Separation
    13. 7.13. Chapter 7 Takeaways
    14. 7.14. Chapter 7 Worksheet
  13. 8. The Secret Language of Influence in Business
    1. 8.1. The Business Environment
    2. 8.2. Meetings
    3. 8.3. Selling
    4. 8.4. Hiring
    5. 8.5. Peer to Peer
    6. 8.6. Manager to Subordinate
    7. 8.7. Chapter 8 Takeaways
    8. 8.8. Chapter 8 Worksheet
  14. 9. Secret Language of the Sexes
    1. 9.1. The Differences between Men and Women
    2. 9.2. Gender Differences in Sending
    3. 9.3. Gender Differences in Receiving
    4. 9.4. Navigating through the Differences
    5. 9.5. Chapter 9 Takeaways
    6. 9.6. Chapter 9 Worksheet
  15. 10. Back Home with the Kids
    1. 10.1. The Parental Role
    2. 10.2. Newborns and Infants
    3. 10.3. Toddlers and Preschoolers
    4. 10.4. School-age
    5. 10.5. Preteen
    6. 10.6. Teen and Young Adult
    7. 10.7. Adult Children
    8. 10.8. Grandchildren
    9. 10.9. Chapter 10 Takeaways
    10. 10.10. Chapter 10 Worksheet
  16. 11. Using The Secret Language of Business
    1. 11.1. Body Language in the Real World
    2. 11.2. Sending Powerful Nonverbal Messages in the Real World
    3. 11.3. Receiving Nonverbal Messages in the Real World
    4. 11.4. Observing Nonverbal Messages in the Real World
    5. 11.5. Is It Influence or Manipulation?
    6. 11.6. Integrity and Intent
    7. 11.7. Chapter 11 Takeaways
    8. 11.8. Chapter 11 Worksheet
  17. 12. Body Language and Other Cultures
    1. 12.1. Global Similarities and Differences
    2. 12.2. Common Cultural Misunderstandings
    3. 12.3. The Influence of Culture and History
    4. 12.4. Respect and Accommodation for Others
    5. 12.5. Chapter 12 Takeaways
    6. 12.6. Chapter 12 Worksheet
  18. 13. Practical Applications
    1. 13.1. Academia
    2. 13.2. Business
    3. 13.3. Diplomacy
    4. 13.4. Politics
    5. 13.5. Everyday Life
    6. 13.6. Chapter 13 Takeaways
    7. 13.7. Chapter 13 Worksheet
  19. Bibliography
  20. The Body Language Home Study Course
  21. Need a Speaker for Your Company or Convention's Next Meeting?