A Different Approach
Over the next few weeks Debbie worked very hard to serve her team members, although she was not always sure how to do so. Even though many of her attempts seemed insignificant, she could sense a change in her approach to her leadership responsibility and possibly even a change in the team. She made a list of her experiences to share with Jeff at their next meeting.
One of her encounters was particularly noteworthy. Charles was still hanging on for dear life. His performance had improved only slightly since his first month. Debbie felt it would probably be only a few months before she would be forced to let him go. She decided to meet with Charles, ask some open-ended questions, and look for ways to serve him.
“Hello, Charles,” ...
Get The Secret, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
