O'Reilly logo

The Search For Best Practices by Rob Reider

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 7

Organizational Communications

Communication is shared feelings and shared understanding.

If you can honestly achieve that goal—you are communicating.

In recent years, social scientists have studied the process of interpersonal communications systematically. Their studies have pointed out the great complexity of the communication process. By tracing step-by-step how an idea moves from one person’s nervous system into another’s nervous system, they have identified many filters and barriers that distort messages.

They have pointed out, for example, that whenever you communicate with another individual, there are at least six messages, each somewhat different, involved in the exchange.

There is always

what you mean to say;

what you ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required