Chapter 31. Driving to Done through Collaboration

For Scrum to work, teams need to be confident in their predictions and able to deliver on their promises. Too often, however, teams that are new to Scrum struggle to finish the stories in the sprint, leading to stakeholder mistrust and a decline in team morale. A contributing factor that typically hides behind the piles of half-finished work is a lack of collaboration, from estimation through execution.

That was the case with the PNI team. Despite the team’s best efforts, it failed to deliver on promised functionality sprint after sprint, leaving everyone frustrated and searching for answers.

The Story

Over the past seven months, the PNI team had been slowly introducing Scrum. As a result, the ...

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