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The Salvation Army in Dallas: The Supply Chain Challenges of a Non-Profit Organization

Book Description

This new supply chain management case study examines innovative new methods used by a leading non-profit to systematically reduce expenses and increase profits. You'll discover how the Salvation Army of Dallas pioneered advanced approaches to inventory management, customer relationship management, and warehousing.  Focusing on realistic issues and challenges, this case study offers exceptional value to both students and practitioners. Author: Arunachalam Narayanan, University of Houston.