About the Author

Suzanne Paling is a recognized leader in sales management. With more than 25 years of experience in field and inside sales, sales management, and sales management consulting and coaching, she has helped more than 55 companies improve their sales performance and processes. Clients include product and service firms in the manufacturing, software, publishing, distribution, medical, and construction industries. Docurated has selected Suzanne’s blog as one of their “Top 50 Sales Management Blogs.” She writes for Entrepreneur magazine and American Business Magazine, and publishes a monthly newsletter. Suzanne’s work with one of her clients, an ambulance service, was profiled in the New York Times Small Business column. Suzanne is the ...

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