RULE 78

Plan for the worst, but hope for the best

As a manager, you should prepare for the worst and hope for the best. What’s your worst-case scenario? All the staff phone in sick because it’s World Cup Final? You lose that big order? Sales slump to zero? Building burns down? National strikes? Flu epidemic? Terrorist attack? Oil spillage? Health and Safety close you down? All or any of these things can play havoc with your budget figures.

So what contingency plans do you have in place in case this worst-case scenario actually happens? Huh? Yep, thought so. You’ve got to have emergency plans, panic routes mapped out, procedures for crisis management, actions wrapped up and in the bag, replacement crews sorted, alternative sources of income ...

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