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The Rules of Management, 3rd Edition

Book Description


Some people find management so easy. They glide effortlessly onwards and upwards through the system, the politics, the people problems, the impossible targets and the work overload. They always seem to say the right thing, do the right thing and know instinctively how to handle every situation.
 
Is there something they know that the rest of us don’t? Is it something that we can all learn? The answer is a resounding yes. They know the Rules of Management.
 
These golden principles show you how to inspire your team to perform (and what to do when it doesn’t). They reveal the secrets of managing yourself and your team in a way that gets results.
 
The first edition of The Rules of Management became an instant classic, topping business bestseller charts around the world. Real managers from all kinds of backgrounds have testified as to the positive and immediate effect the Rules have had on their success.
 
Your life will be easier. Your successes will be greater. And when you are headhunted or promoted (again) nobody will be surprised. Least of all you.
 Others can be good. You’ll be better.

Table of Contents

  1. Cover
  2. The Rules of Management
  3. Contents
  4. Introduction
  5. Managing your team
    1. 1 Get them emotionally involved
    2. 2 Know what a team is and how it works
    3. 3 Set realistic targets – no, really realistic
    4. 4 Hold effective meetings …
    5. 5 … No, really effective
    6. 6 Make meetings fun
    7. 7 Make your team better than you
    8. 8 Know your own importance
    9. 9 Set your boundaries
    10. 10 Be ready to prune
    11. 11 Offload as much as you can – or dare
    12. 12 Let them make mistakes
    13. 13 Accept their limitations
    14. 14 Encourage people
    15. 15 Be very, very good at finding the right people
    16. 16 Hire raw talent
    17. 17 Take the rap
    18. 18 Give credit to the team when it deserves it
    19. 19 Get the best resources for your team
    20. 20 Celebrate
    21. 21 Keep track of everything you do and say
    22. 22 Be sensitive to friction
    23. 23 Create a good atmosphere
    24. 24 Inspire loyalty and team spirit
    25. 25 Have and show trust in your staff
    26. 26 Respect individual differences
    27. 27 Listen to ideas from others
    28. 28 Adapt your style to each team member
    29. 29 Let them think they know more than you (even if they don’t)
    30. 30 Don’t always have to have the last word
    31. 31 Understand the roles of others
    32. 32 Ensure people know exactly what is expected of them
    33. 33 Have clear expectations
    34. 34 Use positive reinforcement motivation
    35. 35 Don’t try justifying stupid systems
    36. 36 Be ready to say yes
    37. 37 Train them to bring you solutions, not problems
  6. Managing yourself
    1. 38 Work hard
    2. 39 Set the standard
    3. 40 Enjoy yourself
    4. 41 Don’t let it get to you
    5. 42 Know what you are supposed to be doing
    6. 43 Know what you are actually doing
    7. 44 Value your time
    8. 45 Be proactive, not reactive
    9. 46 Be consistent
    10. 47 Set realistic targets for yourself – no, really realistic
    11. 48 Have a game plan, but keep it secret
    12. 49 Get rid of superfluous rules
    13. 50 Learn from your mistakes
    14. 51 Be ready to unlearn – what works, changes
    15. 52 Cut the crap – prioritize
    16. 53 Cultivate those in the know
    17. 54 Know when to kick the door shut
    18. 55 Fill your time productively and profitably
    19. 56 Have a Plan B and a Plan C
    20. 57 Capitalize on chance – be lucky, but never admit it
    21. 58 Recognize when you’re stressed
    22. 59 Manage your health
    23. 60 Be prepared for the pain and pleasure
    24. 61 Face the future
    25. 62 Head up, not head down
    26. 63 See the wood and the trees
    27. 64 Know when to let go
    28. 65 Be decisive, even if it means being wrong sometimes
    29. 66 Adopt minimalism as a management style
    30. 67 Visualize your blue plaque
    31. 68 Have principles and stick to them
    32. 69 Follow your intuition
    33. 70 Be creative
    34. 71 Don’t stagnate
    35. 72 Be flexible and ready to move on
    36. 73 Remember the object of the exercise
    37. 74 Remember that none of us has to be here
    38. 75 Go home
    39. 76 Keep learning – especially from the opposition
    40. 77 Be passionate and bold
    41. 78 Plan for the worst, but hope for the best
    42. 79 Let the company see you are on its side
    43. 80 Don’t bad-mouth your boss
    44. 81 Don’t bad-mouth your team
    45. 82 Accept that some things bosses tell you to do will be wrong
    46. 83 Accept that bosses are as scared as you are at times
    47. 84 Avoid straitjacket thinking
    48. 85 Act and talk as if one of them
    49. 86 If in doubt, ask questions
    50. 87 Show you understand the viewpoint of underlings and overlings
    51. 88 Add value
    52. 89 Don’t back down – be prepared to stand your ground
    53. 90 Don’t play politics
    54. 91 Don’t slag off other managers
    55. 92 Share what you know
    56. 93 Don’t intimidate
    57. 94 Be above interdepartmental warfare
    58. 95 Show that you’ll fight to the death for your team
    59. 96 Aim for respect rather than being liked
    60. 97 Do one or two things well and avoid the rest
    61. 98 Seek feedback on your performance
    62. 99 Maintain good relationships and friendships
    63. 100 Build respect – both ways – between you and your customers
    64. 101 Go the extra mile for your customers
    65. 102 Be aware of your responsibilities
    66. 103 Be straight at all times and speak the truth
    67. 104 Don’t cut corners – you’ll get found out
    68. 105 Find the right sounding board
    69. 106 Be in command and take charge
    70. 107 Be a diplomat for the company
  7. End game
  8. Had Enough Yet …?
    1. From the Rules of Life
    2. From the Rules of Work
    3. From the Rules of Wealth
    4. From the Rules of Love
    5. From the Rules of Parenting
  9. Imprint