We all have to work with people. These may be loosely known as a team or a department or a squad or a crew – even a posse. It doesn’t matter. The mistake a lot of managers make is to think they are managing people. They think that people are their tools, their stock-in-trade. Make the people successful and you have the successful manager – or so the theory goes.
But unfortunately this is a myth and we need to see that the real role of the manager is to manage processes rather than people. People can manage themselves if you let them. What you need to be concentrating on is the real job of management – the strategy. The team is merely a means ...
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