Chapter 27. Listen to Ideas from Others
If you think you know it all, chances are you will be too busy listening to yourself and how great you are to have time to listen to anyone else. But I know that’s not you. Everyone, no matter their position or rank, has something to offer you. Try talking to the lift operator, the car park attendant, the cleaning staff, whoever and whatever. And, most important, listen to people on your team. They are the ones in the know who have to work with the resources and the products. They are the ones at the cutting edge, and they may well have ideas, good ideas. You don’t need to consult them over every little thing but the big things...well, yes. Talk to them. Get their feedback, their ideas, their creativity. ...
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