The Role of the Performance Evaluator—Performance

Chapter . Role of the Evaluator

The primary job of the evaluator is to assess the impact and results of the intervention. He or she must examine all changes, actions taken to effect change, and the outcomes of these efforts. The evaluator must then report his or her findings on how interventions are being implemented to stakeholders and participants.

In evaluating the intervention outcome, the evaluator examines the target of the change effort—for example, productivity-based employee performance—and the means or intervention used to effect the change—such as an incentive program. The evaluator measures outcomes to determine the amount of change and improvement that has resulted.

The evaluator must determine the degree to which:

• the intervention accomplished ...