The Role of the Performance Needs Analyst—Performance

Chapter . Job Aid

A Human Performance Improvement Analysis Checklist

Use this checklist to review the steps to take in analysis for human performance improvement.

• □ Monitor and analyze internal and external organizational environments.

• □ Look for problems (or their symptoms) and opportunities for human performance improvement.

• □ Conduct preliminary analyses of:

  • □ assumptions

  • □ the problem/opportunity's scope (how serious, widespread, and likely to grow)

  • □ resources/constraints for information gathering

• □ Develop a preliminary problem definition.

• □ Gather additional information from:

  • □ documents

  • □ experts, if necessary

• □ Decide whether to use:

  • □ face-to-face or telephone interviews

  • □ written or emailed surveys/questionnaires

  • □ observations

• □ Select job performers ...