Chapter . Analyzing Human Performance
Looking for trouble—and opportunities—related to human performance in the workplace is the first step in human performance improvement (HPI). Analyzing problems and opportunities to discover their cause or causes often indicates how to preserve and enhance what works and how to correct, replace, or eliminate what does not.
Looking for solutions to fill current performance gaps and opportunities to improve existing, but only adequate, performance levels is an ongoing process throughout the duration of HPI. The analyst role, however, is key at the start. His or her job is to get at root causes and aim further efforts at the right targets. The other roles in the HPI process: the intervention specialist, change ...
Get The Role of the Performance Needs Analyst—Performance now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
