Chapter FourThe City as Digital Platform

Mayor Rahm Emanuel didn't wait long after his inauguration to open Chicago's data to the world. He announced that it would be a priority at his first cabinet meeting in 2011, telling the heads of all departments to “get in line.” That set the tone. Those who would use data to improve the lives of Chicagoans would not have to work under cover. The mayor would sweep aside all obstacles.

Less than three years after that meeting, under Mayor Emanuel's strong leadership, Chicago has made itself a distinctly and uniquely digital city—a place where information technology has moved to the policy table. The Mayor's Open Data initiative is only one example of a broad range of developments. To improve scores in ...

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