You are previewing The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear.
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The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear

Book Description

How to encourage personal responsibility and eliminate entitlement at work

Marsha Petrie Sue, MBA, is a renowned professional speaker who addresses, among other topics, the business value of personal accountability at work. When leaders and workers are held personally responsible for their choices, results improve -- and the entitlement mentality is abolished. In The Reactor Factor, Petrie Sue combines her proven lessons on accountability from interviews with key business leaders to help readers understand how to maximize success and turn negative situations into positive business results, whether a leader or employee.

This book shows you how to take charge of your professional future for long-term success. Petrie Sue guides you through the ongoing process of personal development and growth that will guarantee success for your career and organization.

  • Marsha Petrie Sue is also the author of Toxic People: Decontaminate Difficult People Without Using Weapons and Duct Tape

  • Teaches you how to make better decisions to achieve your goals

  • Provides the skills and tactics you need to handle any situation at work

  • Helps you focus on your strengths and remove blame

  • Shows you how to learn from the past to improve your professional future

The Reactor Factor is a practical and real-world guide to forging ahead professionally while improving your career, satisfaction, and success.

Table of Contents

  1. Copyright
  2. Preface
  3. Acknowledgments
  4. Introduction
  5. 1. Deciding to Decide
    1. 1.1. Take It
    2. 1.2. Leave It
    3. 1.3. Change It
    4. 1.4. Take It
    5. 1.5. Leave It
    6. 1.6. Change It
    7. 1.7. It's All About Them
  6. 2. Spoiled Brats
    1. 2.1. Who's to Blame?
        1. 2.1.1.1. Responsibility
        2. 2.1.1.2. Accountability
    2. 2.2. Leadership Choices
    3. 2.3. Step Out of the Spoiled Brat Syndrome
    4. 2.4. Is Entitlement a Generational Issue?
        1. 2.4.1.1. Quick tips for total responsibility:
  7. 3. Give Up or Toughen Up
    1. 3.1.
      1. 3.1.1.
        1. 3.1.1.1. React
        2. 3.1.1.2. Respond
    2. 3.2. Your Turn
    3. 3.3. On a Personal Note ...
    4. 3.4. Know When to Cut Your Losses
  8. 4. What Leaders Want
    1. 4.1. Do You React or Respond?
    2. 4.2. Your Turn
  9. 5. The F Word
    1. 5.1. Fat Chance for Reducing Costs
      1. 5.1.1. TAKE IT
      2. 5.1.2. LEAVE IT
      3. 5.1.3. CHANGE IT
    2. 5.2. Promotability
    3. 5.3. Physical Activity for a Healthy Weight
  10. 6. Office Politics and Gossip
    1. 6.1. The Root of Office Gossip
    2. 6.2. Office Politics
    3. 6.3. Office Politics and Gossip Quiz
    4. 6.4. How to Navigate Your Way Through Tricky Political Waters
      1. 6.4.1. KEEP YOUR COOL
      2. 6.4.2. LISTEN
      3. 6.4.3. LEARN TO COMMUNICATE
      4. 6.4.4. OFFICE POLITICS CAN DAMAGE YOUR CAREER—TRUST ME!
      5. 6.4.5. PLAY NICE
      6. 6.4.6. FOCUS ON THE ISSUE—NOT ON THE PERSON
      7. 6.4.7. FORGIVE AND FORGET
      8. 6.4.8. NEVER GOSSIP
      9. 6.4.9. OFFICE POLITICS HAPPENS
    5. 6.5. The Ultimate Communication Tool
    6. 6.6. Controlling and Pruning the Grapevine
    7. 6.7. Creeping Gradualism: The Disease Behind Gossip
    8. 6.8. Your Turn
  11. 7. Is Your Networking Working?
    1. 7.1. Your Turn
    2. 7.2. Communicate Clearly When You Attend an Event
    3. 7.3. Follow Up
    4. 7.4. Volunteer
    5. 7.5. Hi! My Name Is Marsha. What Do You Do?
      1. 7.5.1. PRACTICE MAKES PITHY
      2. 7.5.2. PLANNING YOUR MINI-INTRO
      3. 7.5.3. MARSHA'S EXAMPLE
      4. 7.5.4. CRAFTING YOUR MINI-INTRO (ELEVATOR SPEECH)
        1. 7.5.4.1. Marsha's example
    6. 7.6. Social Networking: The New Way to Connect
      1. 7.6.1. FACEBOOK
      2. 7.6.2. MYSPACE
      3. 7.6.3. TWITTER
      4. 7.6.4. Twitter for Business Success
      5. 7.6.5. LINKEDIN
      6. 7.6.6. FRIENDSTER
      7. 7.6.7. hi5.com
      8. 7.6.8. Stumbleupon.com
      9. 7.6.9. digg.com
      10. 7.6.10. Ecademy.com
      11. 7.6.11. Classmates.com
      12. 7.6.12. Ning.com
      13. 7.6.13. del.icio.us.com
      14. 7.6.14. Meetup.com
  12. 8. What You Need to Succeed
    1. 8.1. Platform Presence: Your Presentation Skills
    2. 8.2. Death by Meeting: Learn How to Run and Attend Meetings
    3. 8.3. When It's Positive to Be Negative
    4. 8.4. Difficult Behavior: Are You a Role Model on How to Handle Toxic People?
      1. 8.4.1.
        1. 8.4.1.1. Survival List—the Needed Nine
    5. 8.5. Dreading the Dress Code
    6. 8.6. Customers Count
    7. 8.7. Homework for What You Need to Succeed
  13. 9. Find It, Keep It, Love It
    1. 9.1. Three Key Traits I Look for in Hiring
    2. 9.2. Find It
    3. 9.3. Keep It
      1. 9.3.1.
        1. 9.3.1.1. The No-No List
    4. 9.4. Love It
    5. 9.5. Empower Yourself: Dump the Entitlement Attitude
    6. 9.6. Life After Layoff
  14. 10. Preach It, Teach It
    1. 10.1. Money Mastery
    2. 10.2. A Word on Parenting ...
  15. 52 Lessons Learned
  16. A. Connections
  17. About the Author