Preface
I wrote this book as a powerful framework for managers to use when it comes time for the dreaded performance review. The fact that you’re reading this book probably means that you would like to communicate more effectively as a manager during these critical junctures. Or perhaps you just want to perfect your communication skills so you’ll be eligible for a management position down the line. Either way, this book is for you!
Most managers view performance appraisals with the same amount of excitement and anticipation as their inferiors do—that is to say, with very little of either. In order to provide an employee with an effective and useful review, a manager must develop a strong foundation of communication skills. This is critical for ...
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