ACKNOWLEDGMENTS

At some point, about halfway through the writing of this book, it occurred to me that I really could not pinpoint the exact moment that it had begun. I began formulating the specific concepts and structures presented in this book about a year ago, but the ideas began formulating long before. From conversations with clients who were willing to bring me into their inner circle, to industry experts who spent time with me talking about their views of the future, to the industry executives who graciously allowed me to interview them specifically for this book, this work is a reflection of countless conversations, shared insights, and heated debates. I am eternally grateful to everyone who has helped me, whether they realize it or not, ...

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