The Psychology of Coaching, Mentoring and Learning, 2nd Edition

Table of contents

1. Cover
2. Title page
3. Copyright page
4. About the Author
5. Foreword to the First Edition
6. Preface to the Second Edition
7. Acknowledgements
   1. Disclaimers
8. 1 Introduction
   1. Aims
   2. Whom Is It For?
   3. How This Book Differs from Others
   4. Working terminology
   5. Content in a Nutshell
   6. Book Research Approach
   7. Why Coaching, Mentoring and Learning?
   8. How to read this book
9. 2 The Coming of Age
   1. Introduction
   2. The Coaching Psychology, Coaching, Mentoring and Training Market
   3. Coaching
   4. Mentoring
   5. Coaching Psychology
   6. e-Coaching and Mentoring
   7. Chapter Summary and Reflection
10. 3 Philosophy and Theories of Learning Applicable to Coaching and Mentoring
    1. Introduction
    2. Positive Psychology
    3. Linking Learning to Coaching and Mentoring
    4. The Psychology of Learning
    5. Learning Theories Revisited
    6. Applying Psychology of Learning to Develop a Coaching and Mentoring Framework
    7. Chapter Summary and Reflection
11. 4 Definitions
    1. Introduction
    2. The Meaning of Mentoring
    3. Definition of Coaching
    4. Definition of Learning
    5. Definition of Coaching Psychology
    6. Definition of Intercultural Coaching Psychology
    7. Proposal for a Universal Integrative Framework for Coaching Psychology
    8. Chapter Summary and Reflection
12. 5 Leadership and Organizational Coaching and Mentoring
    1. Introduction
    2. Challenges of the Changing World
    3. A Learning Organization Is a Competent Organization
    4. Coaching Psychology and Organization Memories
    5. Learning Organization and Psychology of Learning
    6. Managerial and Leadership Competencies
    7. Leadership and Organization Development through Coaching
    8. Developing a Coaching Culture
    9. Introducing a Coaching Programme within an Organization
    10. Widening the Context
    11. Chapter Summary and Reflection
13. 6 Developing a Universal Integrative Framework for Coaching and Mentoring
    1. Introduction
    2. Universal Integrated Framework (UIF): Building on the Integrated Universal Elements of Diverse Mentoring Coaching
    3. Learning Cycle, Supervision and Continuous Professional Development (CPD)
    4. Appreciation of Cultural Environment
    5. Coach/Mentor/Mentee Fluidity
    6. Integrative Continuum
    7. Cross-Cultural Emotional Intelligence
    8. Integrating Cross-Cultural Coaching and Mentoring Intelligence into the Universal Framework
    9. Feedback Mechanism: Peer Rating 360-Degree Feedback
    10. UIF Revisited
    11. Chapter Summary and Reflection
14. 7 Techniques and Tools
    1. Introduction
    2. Tools for Developing the System of the Self
    3. Techniques that Are Sensitive to the Self and the Others’ Culture: Narrative Approaches
    4. Putting It All Together: Developing Your Own Authentic Coaching Process
    5. Chapter Summary and Reflection
15. 8 Continuing Professional Development, Learning Resources and Practical Exercises
    1. Introduction
    2. ILS Training and Continuous Professional Development
    3. Writing and Keeping a Reflective Log
    4. Exercises in Learning
    5. Practising Cognitive Behavioural Coaching
    6. Gestalt Exercises
    7. Storytelling Exercises
    8. Narrative Psychodrama: Physical Exercises
    9. Chapter Summary and Reflection
16. 9 Case Studies
    1. Introduction
    2. Case Study 1: Leadership Coaching and Mentoring Programme in the Healthcare Setting: UK
    3. Case Study 2: Leadership Coaching Programme in the Healthcare Setting: Malta
    4. Case Study 3: E-Coaching: A Transatlantic Coaching Pilot Project
    5. Case Study 4: Narrative Coaching in Communities
    6. Case Study 5: Coaching in Communities: Community Coaching Café
    7. Chapter Summary and Reflection
17. 10 Evaluation
    1. Introduction
    2. Evaluation Methodology
    3. Evaluation of the Universal Integrated Framework
    4. Benefits of Coaching and Mentoring to Organizations
    5. Chapter Summary and Reflection
18. 11 Conclusion, Discussion, Future Research and Development
    1. Introduction
    2. Matching between Coaches and Coachees
    3. Emotional Intelligence and Cross-Cultural Competence
    4. Evidence-Based Research: Coaching Assessment and Impact Evaluation
    5. Coaching and Mentoring Standards
    6. Ethics and Code of Conduct
    7. Ethics as a Cross-Cultural Phenomenon
    8. Future Work and Research
    9. Chapter Summary and Reflection
19. References
20. Index