24
Managing What Has Gone Wrong (or Right!): Issues
An issue is something that has happened and either threatens or enhances the success of the project. Compare this to a risk or opportunity, which are things that might happen.
‘There are no hopeless situations: there are only men who have grown hopeless about them.’
CLARE BOOTH LUCE
- Be open about issues within your team – declare them.
- Never ‘sit’ on an issue – escalate it if you can’t deal with it.
- Use the team to resolve the tricky issues.
What do we mean by ‘issues’?
Issues management is the process ...
Get The Project Workout, 4th Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
