Obtaining resources and holding on to them can be very problematic, especially in functionally oriented organisations, where the balance of power is firmly held by line management. In these circumstances, resources are often committed to projects on the basis of good intention, rather than on good information.
‘You’ve got a goal, I’ve got a goal. Now all we need is a football team.’
In 1993 the University of Southern California analysed 165 teams in a number of successful organisations to assess ...