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The Project Manager's Book of Checklists by Richard Newton

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9

Learning from projects

Once a project completes an organisation can benefit by learning from the experience to improve future performance. This chapter also includes a project quality assurance (QA) checklist which can be used in a project at any stage.

9.1 DETERMINING IF A PROJECT IS SUCCESSFUL OR NOT

The basis for learning is to understand whether something is successful or not – if you do not know this you cannot draw useful conclusions. Many factors and different viewpoints have to be taken into account. Determining if a project is successful should be linked to the success criteria for the project, but expectations change as projects progress and success criteria are not always adapted in line with changing expectations.

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