TEAMWORK PROCESS

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Matrix Teams (Cross-Functional Teams)

  What: Building and maintaining cooperation on project teams where contributors report to different managers.
  When: Throughout a project.
  Results: Effective teamwork among team members from diverse backgrounds.

Determine the Need for a Matrix Team

Most organizations are organized functionally, and managers are responsible for workers with similar job descriptions—marketing managers manage the marketing staff, and research and development managers are in charge of engineers. Complex projects generally rely on teams drawn from multiple functions.

Members of matrix project teams (also called cross-functional or multidisciplinary teams) have more than one manager—their functional ...

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