The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right

SCOPE PROCESS75Requirements Collection (PMBOK^® 5.1, Collect Requirements)

What:	Understanding what users of your project outputs require and will accept.
When:	Project initiation and planning.
Results:	Project deliverables that meet needs and deliver business value.

Organize and Set Objectives

Deliverable requirements emerge from project initiation, but you rarely begin with sufficient data. Fill in any gaps by working with stakeholders who will interact with your project deliverable(s), including:

• People who use it to do their jobs

• People who buy or pay for it

• People who deliver, install, or maintain it

• Testers, evaluators, and approvers

• Managers of any of these people

Requirements are based on user needs, both stated and ...