The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right

CONTROL PROCESS59Project Metric Implementation

What:	Using a set of project measures.
When:	Project planning, execution, and control.
Results:	Encouragement of desired behaviors, objective baselines for measuring progress and performance, and timely triggers for process improvement.

Define a Set of Measures

A project is a complex system, so one metric will generally not be sufficient. Too many metrics are also undesirable; important information will be lost in the jumble. Strive in project metric selection to define a minimum set of metrics to give a balanced project view.

Select metrics for:

• Objectivity. If different people evaluate metrics, all get similar results.

• Accessibility. Useful metrics are easy to collect.

• Clarity