The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right

TEAMWORK PROCESS18Creative Problem-Solving

What:	Using novel or unconventional approaches to resolve project problems.
When:	Throughout a project.
Results:	Solutions to problems and situations that do not yield to “normal” techniques.

Frame the Problem

Novel approaches to problem-solving may be necessary in many project situations, including:

• Decision-making

• Project plan development

• Scope planning

• Issue management

• Conflict resolution

• Process improvement

• Risk response planning

Clearly describe the problem you face in writing. Outline conventional approaches that you applied to the problem and summarize why these methods failed to resolve the problem.

Engage the Right People

Work with a diverse group to stimulate ideas. ...