The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right

Measurement and Payment

Evaluate all interim and final deliverables using criteria consistent with the terms of the contract and the statement of work finalized during source selection. Include contracted work in your project performance reporting.

Note any deviations from the contract requirements, such as timing, accuracy, or quality. Work with the supplier to resolve them, or at least minimize their impact on the project. If resolution proves beyond your control, promptly move to problem escalation.

Ensure that all payments called for in the contract are made based on successful achievement of project milestones and satisfactory acceptance criteria. If payments are reduced because of performance or other issues, document the situation in ...