Imagine someone coming up to you and saying:
"I'd like to give you some feedback."
How do you feel?
Do the very words give you palpitations, a dry mouth, and a sinking feeling as you mentally scan what kind of terrible deed you must have inadvertently committed? Or do you think:
"Great, I can't wait to hear how wonderful people think I am"? Or perhaps "I'd love to understand more about how I'm doing, this could be really interesting"?
For most of us, the word feedback triggers unsettling thoughts and feelings, and we instinctively put up our defenses.
If feedback is so useful and important why are many of us afraid of it or uncomfortable about giving or receiving it?
Some of the most prevalent reasons in the workplace ...