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The Professional Woman's Guide to Giving Feedback by Katie Botten

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Using feedback to address performance issues

Once you feel more confident about presenting performance feedback assertively and know how to deal constructively with any conflict, you will be ready to prepare for your specific feedback conversation.

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Make a note

Be clear about what you want to achieve from giving performance feedback.

We will now look at the main aspects that need to be considered and planned for.

Clarifying the issue

The first step is to be clear about what you believe the problem to be. What have you observed? What is your evidence and what are the consequences or effects of this? Problems are likely to fall into one of the following ...

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