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The Professional Woman's Guide to Giving Feedback by Katie Botten

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Levels of change

So, what do we mean by deeper levels and why are they relevant? One of the reasons that giving and receiving feedback can be such a minefield and so uncomfortable for many of us is that it is all about relating to other people, and we are all complex individuals. When we give and receive feedback, we may be in deeply personal territory, so understanding what goes on at different levels will make you more able to navigate these issues sensitively and appropriately when developing yourself and others.

Robert Dilts, one of the prominent thinkers in the development of Neuro Linguistic Programming (NLP), produced a model for change based on the work of anthropologist Gregory Bateson, which he referred to as the "Neurological Levels". ...

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