Preface

Technical projects are like an old horse I had when I was a kid; they'll flip you when you least expect it! Yet the element of surprise is actually a surety in our technical world. Agile methods, with their focus on helping teams deliver quality features and products quickly and flexibly, have drawn me in as a way to help tame the bucking horse, the element of surprise in technical projects, and Scrum, in particular, as a gateway to discover which day-to-day processes and working styles fit best for a particular team in a particular setting.

A ScrumMaster, like a good rider, must know when to go easy on the horse, when to use the spur, when to pull the reins, and when to just hang up the bridle and put the saddle away for the day. ...

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