Recommended reading

  • Ben-Shahar, Tal. Happier: Learn the Secrets to Daily Joy and Lasting Fulfillment. 2007, McGraw-Hill.
  • Bolton, Robert. People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. 1979, Simon and Schuster.
  • Covey, Stephen M.R. The Speed of Trust: The One Thing that Changes Everything. 2006, Free Press.
  • De Bono, Edward. The Six Thinking Hats. MICA Management Resources, Inc. 1985, 1999.
  • Weeks, Dudley. The Eight Essential Steps to Conflict Resolution. 1992, Putnam.
  • Some great leadership frameworks here: http://www.mindtools.com.
  • Learn more about Myers-Briggs at http://www.myersbriggs.org.
  • Difference between vanity and ego: http://geniuscatalyst.com/tipofthedaydb_print.php.

Get The Professional ScrumMaster's Handbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.