The Professional ScrumMaster's Handbook

Summary

The ScrumMaster's responsibility is to do anything necessary to help the team find success. This means removing obstacles and protecting the team from outside interruptions. However, other obstacles present themselves while a team is working—surfacing as personality, cultural, or values conflicts or mismatches. "Sticking to your guns"—that is, upholding your responsibilities as a ScrumMaster—provides an opportunity for both your team and the surrounding organization to change. If you relent on your responsibilities, it's likely that the team and the organization will remain in status quo.