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The Practitioner's Guide to Data Quality Improvement by David Loshin

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13 Data Quality Service Level Agreements

Chapter outline

  • 13.1 Business Drivers and Success Criteria 220
  • 13.2 Identifying Data Quality Rules 223
  • 13.3 Establishing Data Quality Control 227
  • 13.4 The Data Quality Service Level Agreement 228
  • 13.5 Inspection and Monitoring 230
  • 13.6 Data Quality Metrics and a Data Quality Scorecard 232
  • 13.7 Data Quality Incident Reporting and Tracking 232
  • 13.8 Automating the Collection of Metrics 234
  • 13.9 Reporting the Scorecard 235
  • 13.10 Taking Action for Remediation 239
  • 13.11 Summary – Managing Using the Data Quality Scorecard 239

Data warehouses and data marts are employed for capturing and reporting key success metrics that are used to monitor performance measures of operational activities for the purpose of ...

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