CHAPTER 21

Inspire People

DO YOU INSPIRE PEOPLE? The root of the word inspire means to take breath in, to fill with spirit. Inspiration is the capacity to move people by reaching in and filling their hearts from deeper sources of meaning.

To lead your organization through adaptive change, you need the ability to inspire. Adaptive challenges involve values, not simply facts or logic. And resolving them engages people’s beliefs and loyalties, which lie in their hearts, not their heads.

Inspiration is not an innate capacity reserved for the rare and gifted charismatic individual. To see that everyone already has this capacity, take a walk through the children’s unit of a hospital, and the everyday ability of people to inspire will surround you. ...

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